A Special Thank You to Strategic Knowledge Solutions

The 2012 NewsGator Collective User Group Meeting took place a little over a week ago. The entire agenda was jam packed with case studies, networking opportunities, and hands-on learning experiences and it’s been wonderful to hear the continued positive feedback from attendees about how much value they were able to take away from the event.

New to the Collective this year was a full-day Social Boot Camp - a highly-engaging, interactive workshop focused on turbo-charging attendees’ social initiatives. The workshop was facilitated by Dr. Mike Prevou and Mike Hower of Strategic Knowledge Solutions using a participant-centered, wisdom-of-the-crowd approach.

Social business software is as much about people as it is technology. However, many companies that decide to go social to encourage collaboration end up conflating their business goals with technology requirements and parameters. This workshop placed a particular focus on helping attendees address this balance by determining and refining their business goals separate from the technology.

Prevou and Hower have a combined 30+ years in knowledge management (KM), organizational learning, and professional development. With their guidance, the Boot Camp covered a lot of ground: collaborative exercises, group discussions, and Q&A on social business use cases, governance, risk and compliance, measuring social success, best practices for community management, and overcoming challenges and barriers.

Feedback we received showed attendees found the interaction with peers to be invaluable. They were able to exchange and learn best practices that could be implemented immediately within their organizations. In addition, the real-world experiences shared during the Boot Camp helped attendees develop strategies to help identify the social business value within their own companies. You can’t ask for more than that from a hands-on workshop!

Suffice to say, Mike and Mike did a wonderful job and we’d like to pass along our sincerest “thank you” for a job well done!