Revamp Employee Onboarding with Enterprise Social Computing - A NewsGator Social inSite

By Melissa Risteff, September 23, 2010
How do you start a new job and be productive on day one? If you are new to the company, recently reassigned, or in a dynamic industry - it can be a challenge finding your place in the hive, plugging in, and benefiting from the frenzy of activity around you. New employees are expected to quickly learn about organizational culture, company policy, and team norms. Whether you are sharing an office with colleagues or collaborating across geographically-dispersed boundaries, you need to ramp up quickly and start contributing. NewsGator products help streamline onboarding – an evolving process that was once more traditional, formal, inflexible, and required a lot of overhead.

No more multi-day orientation sessions – thank you. One of my former employees cleverly named a two part series of training courses “surviving” and “thriving”. Trust me, they were tough to survive.

Adapting to a new environment, meeting the right people, and locating essential information takes time. At NewsGator, we use our technology every day in ways that not only improve the customer experience but also contribute to our bottom line. Critical employee information is accessible in one neat community. And there are other communities dedicated to our client engagements, product enhancements, market research – the list goes on. Our social computing solution recommends online communities and colleagues, allowing users to instantly get connected to the peers, leaders, and expertise they need to do their jobs.

As a new employee trying to come up to speed, I used our tools and was amazed at the results. I was prepping for a customer call regarding an upcoming webinar. Within minutes, I was able to ascertain the top 10 topical experts in the company, see actual screens of the client implementation in action, and read about the latest support requests - now that’s social CRM my friends. As a team, we are coordinated and we don’t waste each others' time retelling stories.  

Patricia Romeo was recently gracious enough to share her experiences about onboarding at Deloitte using Microsoft SharePoint and NewsGator Social Sites. This webinar is great example of how we’re delivering tangible results for HR departments using social computing. To view it in its entirety, please click here.
Melissa Risteff

Melissa Risteff, Senior Vice President, Enterprise Engagment

Melissa Risteff is the SVP of Enterprise Engagement at NewsGator. She’s responsible for the adoption consultancy practice, partner competency and enablement program, and social business solution delivery – each having a major impact on aligning to customer business value and ultimately making social real. Melissa previously served as CMO of a collaborative analytics software firm, VP of Product for an eLearning company, and has held senior level strategy and product management roles at both Sun Microsystems and GE. She is a thought leader in the space – with advanced graduate research following her passion in social technologies and organizational development. Born in NY and raised in VT, Melissa moved to CO in ‘92 and stayed for the weather and lifestyle. She has an affinity for gastronomy, wanderlust, and hiking.

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