New NewsGator Whitepaper: "The Benefits of Microblogging in the Enterprise"

By Melissa Risteff, November 19, 2009

Today NewsGator releases a new whitepaper, "The Benefits of Microblogging in the Enterprise." This whitepaper explores the business case for microblogging, the applicability of Twitter, and a framework for evaluating microblogging products.

The premise of the whitepaper: the explosive growth of consumer microblogging solutions has many organizations wondering how enterprise microblogging might improve business performance; we tackle this question head on in this whitepaper.

In practice, enterprise microblogging -- the post of short, ad hoc messages that colleagues can follow like a stock ticker -- has produced surprising business benefits, including quicker information exchange, richer problem solving and deeper customer satisfaction. 

This new whitepaper explores these benefits and gives readers a framework for evaluating microblogging tools for the enterprise. Topics addressed in the whitepaper include: 

• Why microblogging?
• Enterprise microblogging use cases
• Why do enterprises need an internal microblogging platform?
• Microblogging functions/features to consider
• Microblogging in NewsGator Social Sites

You can download the whitepaper here. If you want to see NewsGator Social Sites’ microblogging features, check out this blog post.

Melissa Risteff

Melissa Risteff , Senior Vice President, Enterprise Engagment

Melissa Risteff is the SVP of Enterprise Engagement at NewsGator. She’s responsible for the adoption consultancy practice, partner competency and enablement program, and social business solution delivery – each having a major impact on aligning to customer business value and ultimately making social real. Melissa previously served as CMO of a collaborative analytics software firm, VP of Product for an eLearning company, and has held senior level strategy and product management roles at both Sun Microsystems and GE. She is a thought leader in the space – with advanced graduate research following her passion in social technologies and organizational development. Born in NY and raised in VT, Melissa moved to CO in ‘92 and stayed for the weather and lifestyle. She has an affinity for gastronomy, wanderlust, and hiking.

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