NewsGator Services include:
In addition to custom Statements of Work, NewsGator offers Bundles that are now available across each step of an enterprise deployment. Bundles are recommended services tailored to each phase of your deployment combining Technical Account Management, Engineering, and Social Business Strategy Services. More info about NewsGator Bundles >
Proof-of-Concept Bundle
The Proof of Concept (PoC) Bundle is everything you need to prove that social business can work in your organization. Social Business Strategy services will identify use cases and success metrics as well as audiences/communities with the most potential. They will help you train community managers and users as well as deliver a communications plan. Your Technical Account Manager (TAM) will work to get the software installed and support you with status updates every week to ensure everything is on track. More info about PoC Bundle >
Launch and Enterprise Bundles
Launch and Enterprise Bundles are more flexible with recommended services expected to be customized for each organization. In addition to tailoring services to your phase of deployment, you may also wish to emphasize one type of service vs. another. For example, if you have good social strategy in place, your bundle might emphasize technical services. Alternately, if you have a good technical team in place, your bundle might emphasize social strategy. Whichever bundle you choose, the right mix of services will be established at kick-off with a project plan and tracked by your TAM on an ongoing basis.
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To learn how NewsGator Services can help you implement Social Sites, contact us today.