Discover Expertise

NewsGator Social Sites

Discover Expertise

Find and cultivate the expertise inside your organization. End user behavior drives how experts are discovered, allowing you to control how experts are identified. Utilize the tag cloud and corresponding social graph to find individuals with expertise around your topic.

Social Site’s expertise discovery tool creates digital maps that display subject matter experts according to their authority on given topics.

Visual expertise

Recommend people as authorities around particular topics:

Social Sites automatically assesses user behavior and other users’ reactions to them while also collecting user activity from across Social Sites, SharePoint, and other external systems, like skill repositories, in order to assess this authority. Social Sites applies configurable scoring rules to generate authority rankings. For example, award end users a set number of points each time they have their answer to a question marked as the best answer. A Silverlight browser is used to visually navigate the expertise data.

Easily identify the experts

Find the true experts:

Search keywords to find people results around your search term with relation to overall expertise. In addition, top expertise terms are displayed on user profiles, and employees are prompted to add terms to their profiles when they demonstrate expertise on a new topic. Colleagues can then ask questions based on profile tags or the expertise browser, helping them better find individuals inside your organization that have the information they seek.

Trending hashtags

Learn what people are talking about:

Find out what the hot topics are in your company over the last 30 days. Drill down further on each hashtag to see related activities in the Activity Stream, find out who the experts are on those topics, and even add a hot topic to your Interests or Ask Me About profile fields.