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Edelman is Achieving Web 2.0 Business Value With SharePoint

See how Edelman is obtaining the most value from their Web 2.0 implementations by integrating social computing features with their existing enterprise business processes and technology environment.

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Accenture and Its Sophisticated Social Computing Environment

Watch and learn as Accenture shares their lessons learned about enterprise social computing and knowledge management.

Enterprise Social Computing with Deloitte

Watch and learn as representatives from Deloitte share their business drivers, expectations, and results in this informative webinar about enterprise social computing.

See Social Sites in action at Universal McCann

Social Sites & SharePoint provide UM with an online destination that facilitates collaboration & content sharing across the global UM network.

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High Tech & Manufacturing

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Testimonials

“We evaluated some other social networking tools like Jive, and we played around with Yammer. We tried Ning and Chatter as well. But NewsGator just kept rising up to the top of our scoring. So we decided the social networking tool for eBay was going to be NewsGator built on SharePoint.”

- Ramin Mobasseri, Enterprise Portals Manager, eBay

"Tomoye’s communities of practice is a strong compliment to SharePoint, creating a seamless platform where knowledge workers can create true business value."

- Deb Bannon, Sr. Product Manager for Microsoft’s SharePoint Server Partner Group, Microsoft Corporation

“NewsGator Tomoye, from my experience, clearly understands communities of practice (CoPs) first, and builds the application second. Each version continues to evolve to support the needs of CoPs first and foremost.”

- LTC (Retired) Mike Dorohovich, Chief Editor, Acquisition Community Connection, Defense Acquisition University

“The NewsGator Tomoye-powered Acquisition Community Connection (ACC) provides broad access to resources and knowledge sharing and supports the real-time needs of our acquisition workforce. In addition, NewsGator provides top-notch support and incorporates our feedback and feature requests into their product roadmap.”

- Jill Garcia, ACC Program Manager, Defense Acquisition University

“With the combination of SharePoint Server 2010 and Social Sites 2010, we can more effectively apply the power of social computing to our most important business objective –delivering great results for our clients."

- Jonella Donius, CIO, Fleishman-Hillard

“[Using Social Sites] increased awareness as people were able to join communities and interact. We’ve received explicit feedback from our users like:
I didn’t even realize there was a community of practitioners in that particular area.”

- Kevin Dana, Director of Social Computing & Collaboration, Accenture

“Newsgator has added cohesiveness to the community by incorporating another level of communication to bind us all together. The discussion forums are very helpful in that you do not need to know specifically who to pinpoint when posting a question or idea. Having an established community of experts exposed at the first point of contact limits the forwarding of emails and keeps the communication flowing.”

- PepsiCo Participant in a NewsGator Social Sites Pilot

“While out of the box, SharePoint is pretty good, NewsGator Social Sites just makes it awesome. We're finding that Social Sites is the critical glue in making it easy for our users to find information, share ideas, and collaborate with their peers. At the end of the day, Social Sites is wildly improving the ways we communicate across all parts of the organization.”

- Bruce Wyman, Director of Technology, Denver Art Museum

Bersin and Associates Testimonial

“Now logisticians have access to advanced knowledge, the price of which we just can't quantify. Before LoGNet,the reality is that knowledge transfer was taking years. Now, valuable first-hand experience and information is transferred in a matter of days. Any given member has a network of thousands of mentors, which gives them the experience they need and helps us to drive innovation within the logistics profession in the U.S. Army.”

- Bob Dalton, LOGNET Facilitator, The U.S. Army - U.S. Government Procurement

“In 18 months, D Street [powered by Social Sites] has become a very popular application at Deloitte. An average of 2,300 of the 26,000 active profiles are viewed by over 850 visitors per day. D Street now hosts 3,000 blogs, 60,000 photos and 11,000 resumes and is the place to connect at Deloitte.“

- Patricia Romeo, VP, Talent Innovation at Deloitte

"In conjunction with NewsGator Tomoye, FRAMEweb.org has successfully contributed to a dramatic shift in the paradigm of natural resource management that would have never been achieved with traditional development channels such as reports and face-to-face meetings."

- Sarah Schmidt, DAI, Participation and Outreach Manager for USAID's Capitalizing Knowledge Connecting Communities (CK2C) Initiative

NewsGator can help you develop a social computing strategy that delivers business value today using MOSS 2007 while transitioning seamlessly when you upgrade to SharePoint 2010.

Social Computing Software for the Professional Services Industry

Common Challenges

The Professional Services Industry faces challenges in finding new business opportunities, retaining skilled employees and improving productivity and services.

Widely Distributed Workforces
Difficult to facilitate communication among employees that span different locations, time zones, mobile devices and operating systems.

Recruiting, Retaining, Retiring
Finding and keeping quality hires, capturing retiring employees’ expertise and adapting to the expectations and values of generation Y are not part of regular business systems.

Expertise Location
Employees spend valuable time trying to find the right expert in the company.

Information Overload and Lack of Collaboration Tools
Demand for innovation is growing, and employees spend too much time looking for information they need to do their jobs and can’t make use of it when they do.

The Benefits of Social Computing

NewsGator's enterprise social business solutions provide an integrated, behind-the-firewall, social computing platform that supports collaboration, facilitates communication and improves worker knowledge. These solutions have helped customers realize benefits like:

Higher revenues
More efficient communication
Easier to recruit and retain employees
Lower IT investment and support costs
Improved productivity
Better customer service/satisfaction

Sample Social Computing Use Cases for Professional Services Companies

A wide range of solutions are possible with NewsGator’s enterprise social computing and collaboration products. A few examples of the features we have implemented for the Professional Services industry include:

Expert Locator
With Social Sites® profile pages and tacit behavior data collection, employees can easily locate colleagues and identify experts by their portal actions.

Community Builder
Using Social Sites Communities, employees can form online groups around a client project, issue or common interest in order to share information and documents, engage in rich discussions, and discover subject matter experts – resulting in improved collaboration and the ability to create solutions more quickly.

Information Aggregation Service
With the Enterprise RSS capabilities in Social Sites, management can subscribe employees to aggregated, relevant, and timely news and information that is delivered to the device/location of choice, including SharePoint, mobile, web, and desktop.

Wiki-Based Policy and Procedure Documents
Policy and procedure documents built with wikis and NewsGator RSS feeds allows employees to always be notified of new content and ensure employees have up-to-date information without using email – leading to a more informed workforce and lowering the risks of non-compliance with corporate policies.